Frequently Asked Questions
What is "Sanctuary-Grade Cleaning," and how is it different from standard cleaning services?
Sanctuary-Grade Cleaning is our commitment to detailed, restorative service that focuses on your peace of mind. While generic services offer surface-level cleaning, we use specialized protocols, commercial-grade equipment (like HEPA filtration), and rigorous checklists to ensure every space is genuinely spotless, hygienic, and organized to create your haven.
Do you use safe, professional-grade cleaning products?
Absolutely. We only use scientifically-backed, professional-grade disinfectants and solutions, including DMQ and Hydroxi Pro. We specifically avoid harsh, generic retail chemicals. This ensures superior sanitation without compromising the air quality or safety of your home, especially for families and pets.
How does Halo Haven guarantee consistency and quality control?
Consistency is achieved through three key measures: 1) We utilize a proprietary, detailed 50-point checklist for every service. 2) Our elite team members are thoroughly trained in our specific Halo Haven protocols (e.g., detailed linen folding, organized staging). 3) We perform scheduled quality checks to ensure your home meets our Sanctuary-Grade standard every time.
How do your prices compare to other local cleaning companies?
As a premium service focused on providing superior results and peace of mind, our pricing reflects the advanced training of our elite team and the use of commercial-grade equipment and specialized disinfectants. We are not the cheapest option, but we guarantee the highest value, detail, and quality.
Can I trust the same team member in my home every visit?
We strive for consistency because we understand the value of trust. While schedules may require adjustments, we prioritize assigning a dedicated, small team to your home. All our team members are fully vetted, background-checked, and bonded, ensuring your comfort and security.
I'm interested in recurring service. How do I know which cleaning frequency is right for my home?
Starting with our comprehensive Deep Clean is required to establish the Sanctuary-Grade baseline. After that, we recommend the perfect recurring schedule (weekly, bi-weekly, or monthly) based on your home's traffic, size, and lifestyle needs. You can easily start this personalized quote process via our online booking form.